Frequently Asked Questions about Central Stores

Navigate Central Stores

How do I return a material that I ordered incorrectly?

Call the Central Storeroom at 7-7568 to arrange to have the material returned to the storeroom for credit.
Be sure the goods issue material document number or reservation number is noted on either the delivery label or on a note attached to the material being returned.
The storeroom will make arrangements to have the material picked up and brought back to the storeroom.
You will need to enter a new reservation for the correct material.
See procedure sheet for Return to Storeroom for Reversal Credit.

I did not receive the material that I ordered. How do I get this corrected?

Call the Central Storeroom at 7-7568, make Central Stores personnel aware of the problem.
Have your reservation number or material document number ready to give the storeroom employee.
The storeroom will make arrangements to bring you the correct material and to have the incorrect material picked up and returned to the storeroom.
See procedure sheet for Return to Storeroom Received Incorrect Item.

An item that I ordered did not come. Is it on backorder?

I just entered my reservation. Can I change a quantity?

How do I find out the price of a material?

How can I check my budget to see the total cost of my Central Storeroom order?

How can I check to see if my order has been delivered (to my office, print center, or other unloading point)?

How do I enter a Central Storeroom reservation?

All I have is my reservation number. How do I find out when and if my order was delivered, budget information, or if an item is on backorder?

What is the Hot Shot Delivery Service, and how does it work?

Am I able to pick up my Central Storeroom reservation order?

I am looking for used office furniture. How do I find out what is available in surplus?

My delivery address on the smarttrack delivery address is incorrect. How can I get this fixed?

The smarttrack delivery address database is periodically updated. If your address on the delivery label is incorrect, please e-mail Michelet@iup.edu with your name, department, and department address.

The correction will be made in the smarttrack system during the next update. Until that time, the receiver will manually correct the address label.

It is also very important that unloading points on both Central Storeroom reservations and purchase requisitions be entered as Building, Room.

As an �鶹��Ƶ employee, am I permitted to participate in the �鶹��Ƶ Surplus Sale?

What is the process to dispose of university-owned textbooks?

University property must be disposed of through the surplus sale process managed by Procurement and Logistics Services. Unwanted university property, including instructional material, reference materials, complementary text books, etc., should be sent to Surplus for proper sale or disposal. As an alternative, complementary text books may be sent to the �鶹��Ƶ Library for reference purposes.

A work order should be entered to have the books moved from the campus location to Surplus at Robertshaw.

Central Stores
Robertshaw Building
650 South Thirteenth Street
Indiana, PA 15705
Phone: 724-357-3015
central-storeroom@iup.edu

Office Hours

Monday through Friday

7:00 a.m.–11:00 a.m.

12:30 p.m.–2:30 p.m.