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Below are the emails that the proxy users receive.

1. The New Proxy Account email contains the link that is needed for the proxy to log in.
   
2. The Action Required-Proxy Account contains the password needed to log in to the New Proxy Account email.
   
3. Copy the password from the Action Required-Proxy Account email, then click the link in the New Proxy Account email. Paste or type the password in the field shown below.
   
4. Enter the email address used to set up the proxy account, the temporary password sent in the Action Required-Proxy Account email, a new password, and then the same new password in the Validate Password Field. Click Submit.
   
5. Sign in with the email address that was used to set up the proxy account and the new password that was just created.
   
6. Begin using the proxy account. Click on the dropdown Select to View.
   
7. Choose the area that you wish to view.
   

1. You will need to log in to the Fall 2025 MyÂ鶹ÊÓƵ. You may need to do this from a computer or laptop—the mobile app may not allow you to scroll or see all the available items.
   
2. Click on General Dashboard (you may need to search General to find the card in MyÂ鶹ÊÓƵ).
   
3. Click on Proxy Management.
   
4. Click Add User (highlighted below) to add a proxy user.
   
5. Complete all required fields.
   

• Enter a Description and Pass Phrase. This will allow departments to be able to speak to the person you are giving proxy access to if they call the office with a question.
  
• Once you click Submit, you will see the following notification. The proxy you added will now need to follow the instructions they receive in their email that you used to set up the account to activate their proxy account.
  
• Once the proxy activates their account, it will look like the following in MyÂ鶹ÊÓƵ.
  

1. You will need to log in to the Fall 2025 My Â鶹ÊÓƵ. You may need to do this from a computer or laptop—the mobile app may not allow you to scroll or see all the available items.
   
2. Click on General Dashboard (you may need to search General to find the card in MyÂ鶹ÊÓƵ).
   
3. Click on Proxy Management.
   

Modify the Proxy

1. Click the pencil icon.
   
2. You can modify the following for the proxy account.
   1. Reset password
   2. Add or change the Description and Phasephrase to allow the proxy to call the financial aid and billing offices to discuss items related to those offices.
   3. Email the Phasephrase
   4. Add or modify authorizations
   5. Email the authorizations.
      
      
      

Delete the Proxy

1. Click on the Trash Can icon.
   
2. A confirmation message will appear. Click Delete to confirm or Cancel to go back.
   
3. You and the proxy user will receive a confirmation email of the deletion.
   

If you do not have access, please log an ticket.

Screenshot 1: A link has been added on the left-hand side at the bottom of the student profile page. You should be able to click on the link, and it will take you directly to Banner to view the student’s record release. Once the page opens, you will hit the tab key and then the GO button in the top right-hand corner.

Screenshot 2: If the student has not set up their authorization (PROXY), it will look like this:

Screenshot 3: If the student did set up the authorization (PROXY), it will look like the screenshot below. At the top left-hand corner, you will be able to see who has authorized access. Please remember that if you do not have Banner access, you get an error message. Please use the link at the top of the page to log an ihelp ticket to obtain access.

Log in to Banner: iup.edu/banner

In the search box, type GPAPRXY
The page allows scrolling through the list of PRXYs for the person (if more than one). For each proxy, this includes:

• The relationship with the student as selected on the proxy release request.
• The current email used as a login credential
• The start and stop dates of the relationship
• The status of the proxy’s PIN (if used)
• The pass phrase assigned to this proxy by the student

You can use the Page Authorization List section to view the pages that the proxy is authorized to access and those that are available to be authorized to this proxy. If a box is checked, the student is permitting the information to be shared; if unchecked, the student did not provide permission to share.