Frequently Asked Questions about the Office of Student Billing

Navigate Student Billing

Student Employment

Student workers are hired each semester in our office. Duties include assisting staff, answering phones, handling the front counter, scanning bank deposits, and miscellaneous other duties. If interested, please apply on the Hire a Hawk site.

If your question is not answered here, please email us at student-billing@iup.edu for more information.

I have a question, but I am not sure which office to contact.

The Office of Student Billing receives grant, loan, and scholarship funds, applies these funds to student accounts, and issues student refunds for overpayment from financial aid. The office may be contacted at student-billing@iup.edu or by phone at 724-357-2207.

The Office of Student Billing also generates all student bills and processes any adjustments to the charges on the student account. It processes payments made on student accounts. Again, the office may be contacted at student-billing@iup.edu or 724-357-2207.

The Financial Aid Office can provide information regarding the application for federal and state grants, student loans, and parent plus loans, as well as work study programs. The office may be contacted at financial-aid@iup.edu or by phone at 724-357-2218.

How do I change my billing address?

I would like to make my payment in person. Exactly where are you located?

How do I sign up for direct deposit refunds?

How can I access my 1098T Form?

You may access any 1098T tax form processed in 2011 and prior from your URSA account. Any forms processed in the 2012 tax year or later can be found at . If you are trying to give your consent to receive the electronic version of the 1098T form, please go to

ECSI is responsible for the processing, presentment, issuance, and submission of the 1098T forms starting with the 2012 tax year. They are able to answer questions regarding:

Whether a 1098T form was generated
Where the form may have been mailed to
Accessing the forms electronically on the ECSI Student/Borrower website
General questions regarding the 1098T form itself

ESCI's customer service number for 1098T-related questions is 1-866-428-1098.

I will not be returning to �鶹��Ƶ, what do I need to do?

How do I get a landlord letter?

Can I charge my books at the Co-op Bookstore?

What is the "Financial Terms and Conditions" document I must sign?

What does my balance need to be for registration?

Find Information about These Specific Topics

Tuition and Fees

Questions and answers about fees for late registration, activities, health services, and more

Loans and Scholarships

Questions and answers about loans, scholarships, and more

�鶹��Ƶ EasyPay

Questions and answers about electronic billing and online payments

Billing and Payments

Questions and answers about billing procedures and notification

Adjustments and Refunds

More about the refund policy

Student Billing Office
Clark Hall, Lobby
1090 South Drive
Indiana, PA 15705
Phone: 724-357-2207
Fax: 724-357-5578
student-billing@iup.edu

September to April

Monday through Friday

8:00 a.m.–4:30 p.m.

On Campus

Winter Office Hours

Monday through Thursday:

On Campus

8:00 a.m.–4:00 p.m.

Friday:

Remote assistance is available via email or phone. Physical office closed.

8:00 a.m.–4:00 p.m.

The Billing Office will be fully remote from

12/19/25 through 1/4/2026.

Remote assistance is available via email or phone.

8:00 a.m.–4:00 p.m.

The Billing Office will be closed

12/24/25–1/1/26.